Assistance Channels

  • 1 hour ticket response time
  • A 60 minutes Inquiry Reply Warranty

  • Each ticket you send to the technical help and support staff will be answered in approximately one hour. All basic issues are going to be resolved right away. However, if the service inquiry you have submitted calls for the help of a competent administrator, we’ll address the ticket to him and will notify you about the hold–off.

  • Top quality support service
  • Professional Customer Help And Support Service

  • Our customer help and support team is going to be online for you 24x7x365 to to reply to all help inquiry tickets that you submit. We offer technical help for all the apps that are installed in advance on your server. These include our custom built Website Control Panel, the preferred Operating System along with the server management panel (with regards to the VPS type).

  • Intuitive help center
  • A Descriptive Help Zone

  • Each section of the Website Control Panel that is available totally free with your VPS offers you an included articles base. You’ll find an array of in–depth how to articles and an array of step by step video training materials that illustrate all the general web site administration duties. You can access them by clicking the Help or Video control keys in the right part of each Control Panel section.