1 hour ticket response
Fast support is our most essential responsibility and that is why we have a team of expert support engineers who will be happy to provide a quick response to any question that you might possibly have. Simply open your trouble ticket from your Website Control Panel and we’ll reply within 60 minutes at the latest. Actually, we strive hard and aim for a 20–minute support ticket response time.
A Top–Notch Customer Support Service
We have a team of web hosting support engineers who will be happy to respond to all your queries anytime you need assistance. Almost all our customer care staff representatives have lots of years of experience in the Linux shared hosting packages sphere, which implies that you can constantly depend on rapid and detailed answers to your queries.
An Easy–to–Navigate Help Center
Built into the Website Control Panel is an easy–to–navigate Help Center, which features a variety of sources of information. You can search through a frequently updated knowledgebase featuring web hosting account management articles and site administration articles, check our how–to video tutorials or take a glimpse at the F.A.Q. section.