Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Section

  • You can find nearly all the answers to your questions in the intuitive Help Center section included in our Website Control Panel. It offers a huge knowledgebase with commonly asked questions and exhaustive how–to articles prepared by our skilled customer support staff.

  • Top quality support service
  • Educational Video Clips

  • If you’d rather watch how an action is performed or how a problem is resolved, rather than just reading about it, then have a look at our selection of how–to video tutorials. They cover different topics and will help you quickly learn how to work with our Website Control Panel.

  • Intuitive help center
  • A 60–Minute Ticket Response Guarantee

  • With each of our semi–dedicated servers, we offer a 24–7–365 customer service with a sixty–minute response time guarantee. Our team of competent tech support engineers will be at your disposal to answer all the queries that you might possibly have. During non–peak hours, a response will be provided within just 20 minutes.