A catch-all mailbox receives emails sent to non-existent email addresses under the same domain name. For instance, a message sent to the miswritten suport@domain.com will go to support@domain.com if the catch-all feature has been enabled for the latter. Thus, you can get messages from colleagues or customers who may have sent a message to your email address with a typo or to an outdated one, which they may still have, but you have already disabled. Just one single mailbox per domain can be a catch-all one and email forwarding cannot be activated for such a mailbox. This is due to the fact that at a certain moment you may start receiving spam emails in the catch-all mailbox and the forwarding limitation implies that the spam will not be received in a third-party mailbox.
Catch-all Emails in Shared Hosting
You will be able to set up a catch-all mailbox without difficulty if you’ve got a shared hosting account with us. The Email Manager tool in our in-house developed Hepsia Control Panel is full-featured, yet amazingly simple to use, and it will allow you to activate various options, including the catch-all one, with no more than a couple of clicks. All the mailboxes that you have created will be listed alphabetically in this section and on the right side of each of them you’ll notice a tiny "Catch-all" icon. Clicking on it once will activate this option, clicking on it for a second time will deactivate it. Since you can have only one such mailbox per domain name, our system will warn you if you’ve already got another one with this feature enabled or if you’ve got active email forwarding.
Catch-all Emails in Semi-dedicated Hosting
The catch-all option can be activated with ease if you have a semi-dedicated server plan with our company. All the email addresses that you’ve set up using the domain names hosted in your semi-dedicated server account will be listed in the Hepsia Control Panel’s Email Manager section and you’ll notice a small-size symbol conveniently located directly next to each of them. With only one click of the mouse, you can activate or deactivate the catch-all option for any mailbox of your liking provided that there isn't another mailbox under that same domain name with the option already enabled and there isn't active email forwarding. Alternatively, you can right-click on a mailbox and activate the feature through the contextual menu that will surface. If any of the conditions for creating a catch-all mailbox is not matched, our system will inform you, but will not disable or replace anything automatically.